Terms and Conditions

Terms and Conditions

This website is operated by iNFINTURE Company Limited (collectively referred to herein as “company” or “we”, “us”, or “our”). Your use of this website (the “website”) is subject to the following terms and conditions of use (the “terms”). Your use of the website constitutes your unconditional agreement to be bound by these terms. If you do not agree to be bound by these terms, you may not access or otherwise use the website. From time to time, company reserves the right, in its sole discretion, to modify, update, add to, discontinue, remove, revise and/or otherwise change any portion of these terms, in whole or in part, at any time. For changes to these terms that we consider to be material, we may place a notice on the website by revising the link on the homepage to read substantially as “updated terms of use” or something similar for a reasonable amount of time. If you provide information to us or access or use the website in any way after these terms have been changed, you will be deemed to have read, understood and unconditionally consented to and agreed to all such changes. The most current version of these terms will be available on the website and will supersede all previous versions of these terms.

These terms, our privacy policy and any other terms and policies incorporated herein by reference (collectively, the “other policies”), constitute the entire agreement between you and company pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of these terms shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall any such waiver constitute a continuing waiver unless otherwise expressly provided. This website is offered and made available only to users and certain features on this website (including, but not limited to, user registration) may be subject to other eligibility requirements. If you are not fully able and competent to enter into eligibility requirements, please discontinue using the website immediately or, if for any reason, you do not agree with all of the terms and conditions contained in these terms, please discontinue using the website immediately, because by using or attempting to use the website, you certify that fully able and competent for certain features and meet any other eligibility requirements of the website. The information and features included in this website have been compiled from a variety of sources, are for informational and entertainment purposes only and are subject to change at any time without notice. By accessing or linking to this website, you assume the risk that the information on this website may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

Membership and Registration
Certain areas of the website may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content. The website\’s practices governing your personal information are disclosed in our privacy policy. The decision to provide this information is purely voluntary and optional; however, if you elect not to provide such information, you may not be able to access certain content or participate in certain features of the website. When you provide information to the website, you agree to provide only true, accurate, current and complete information.
If you register with the website, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer or assign your membership or any membership rights. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer so that others may not access the password protected portion of the website using your name in whole or in part. Company may, in its sole discretion, and at any time, with or without notice, terminate your password and membership, for any reason or no reason at all.

Ownership of Content
This website and all of the content it contains, or may in the future contain, including but not limited to articles, opinions, other text, directories, guides, photographs, illustrations, images, video and audio clips and advertising copy, as well as the trademarks, copyrights, logos, domain names, trade names, service marks, patents and any and all copyrightable material (including source and object code) and/or any other form of intellectual property (collectively, the “material”) are owned by or licensed to company and/or other authorized third parties and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and by international treaties. Unless expressly permitted in writing by company in advance, you shall not capture, reproduce, perform, transfer, sell, license, modify, create derivative works from or based upon, republish, reverse engineer, upload, edit, post, transmit, publicly display, frame, link, distribute, or exploit in whole or in part any of the material. Nothing contained in these terms or on the website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material in any manner without the prior written approval of company or such third party that may own the material or intellectual property displayed on the website. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, PUBLICATION, REPUBLICATION, UPLOADING, FRAMING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING, DUPLICATING OR ANY OTHER MISUSE OF ANY OF THE MATERIAL IS STRICTLY PROHIBITED. Any use of the material other than as permitted by these terms will constitute a violation of these terms and may constitute copyright, trademark, and/or patent infringement. You agree not to use the material for any unlawful purposes, in any way not expressly permitted herein, and not to violate company\’s rights or the rights of others. You agree not to interfere (or permit the use of your membership by a third party to interfere) with the normal processes or use of the website by other members, including without limitation by attempting to access administrative areas of the website. You agree to promptly report to us any violation and/or attempted violation of these terms by others that you become aware of. You are advised that company will aggressively enforce its rights to the fullest extent of the law. Company may add, change, discontinue, remove or suspend any of the material at any time, without notice and without liability.

Company operates this website in the Hong Kong. Information contained on this website may not be appropriate or available for use in other locations, and access to this website from territories where the content of the website may be illegal is prohibited. If you access this website form other locations, you do so on your own initiative and you are solely responsible for compliance with applicable local laws.

Violations and Additional Policies
Company will determine your compliance with these terms in its sole discretion and its decision shall be final and binding. Any violation of these terms may result in restrictions on your access to all or part of the website and may be referred to law enforcement authorities. No waiver of any of these terms shall be of any force or effect unless made in writing and signed by a duly authorized officer of company. Company reserves the right to modify or discontinue this website, or any portion thereof without notice to you or any third party. Upon termination of your membership or access to the website, or upon demand by company, you must destroy all materials obtained from this website and all related documentation and all copies and installations thereof. You are advised that company will aggressively enforce its rights to the fullest extent of the law. Company, in its sole discretion, reserves the right to disqualify and terminate access or use of any individual found to be (i) tampering with the operation of the website; (ii) acting in violation of these terms; (iii) acting in an unethical or disruptive manner; or (iv) acting with intent to annoy, abuse, threaten or harass company its representatives or any other individual in any manner related to the website.
If any provision of these terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these terms, which will remain in full force and effect. The section titles in these terms are for your convenience only and do not have any legal or contractual effect.

Ability to Accept Terms
You affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these terms, and to abide by and comply with these terms.

General Terms for Online Shopping

Once your payment has been processed, the General Terms will effective immediately.

Ability to Accept Terms
You affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these terms, and to abide by and comply with these terms.

Product Price
Additional charge will be quoted for special printing request.
For the order over 20pcs, please contact our customer service at cs@infinture.com for the best price quotes.

Artwork Requirement
Please make sure artwork has been saved in vector format or photo with high resolution (equal to or >300 ppi saved in correct dimension)

Materials that you Transmit
You, and not iNFINTURE, are solely responsible for all text, photos, images, data, audio, video, and other materials of any kind (“Submissions”) that you upload, post, email or otherwise transmit (collectively, “transmit”) via any portion of the Website. By transmitting your Submissions to INFINTURE, you are certifying to us that you have the right to use and submit the Submissions and to authorize us to create the Products you order. You agree not to use the Website to transmit: any Submissions that are politics, unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, or invasive of another’s privacy; impersonate any person or entity, or misrepresent your affiliation with any person or entity; any materials that you do not have a legal right to make available or that infringe any patent, trademark trade secret, copyright or other proprietary right of any party; any junk mail, spam, chain letters, pyramid schemes or materials that contain viruses or other harmful components; or harvest or otherwise collection information about others. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. In case if we observe these kinds of orders, we will stop production and return money (amount after deducted service charge) within a week, the service charge’s amount is the payment charged by bank.

INFINTURE does not endorse the contents of any Submissions and expressly disclaims any and all liability in connection with Submissions. We do not pre-screen or monitor Submissions. However, we have the right at our sole discretion to remove or delete any Submissions that you Transmit or attempt to Transmit, to terminate your access to the website, to close your account, and to reject any orders, all without giving our reason for doing so.

INFINTURE is not responsible for the loss or damage of your Submissions. We are not obligated to store and preserve your Submission. We may delete all Submissions as soon as Products have been shipped. If you desire a copy of your Submission, you should arrange to independently record or preserve your Submission.

When you use the Website or order Products, you represent and warrant that all required registration information you submit is truthful and accurate, and that you will maintain the accuracy of such information. You must provide a valid email address and any other information requested by INFINTURE to complete your order. You are responsible for maintaining the confidentiality of your INFINTURE login information and are fully responsible for all activities that occur under your account. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You agree to immediately notify INFINTURE of any unauthorized use or suspected unauthorized use of your account or any other breach of security.

You agree to let us, in our sole discretion, display your Submissions and finished Products on the Website and distribute samples of your Products.

Production Lead Time
Production lead time is about 1-2 weeks for normal requirement count starting from the date of receive payment and artwork without modification.

Delivery / Shipping
Normally destination in HK is 2-4 days, but for far away location such as outlying islands, Tung Chung…and so on, please select option of delivery to nearest post office, goods will be only delivered to post office for your picking up.

Additional cost will be quoted for far away locations in HK. If courier service can’t reach your location, goods will be delivery to nearest post office and return the difference of delivery cost.

For oversea’s delivery, delivery transit time will be updated online once getting confirmation from courier. You can check the delivery status for your order after login in section of My Account. Delivery charge calculator for oversea order only count for order within 20pcs, an additional charge will be added if your order over 20pcs, please contact our cs at cs@infinture.com for assistance.

We are not responsible for delays caused by carriers, weather, strikes, or other situations beyond our control, or for any damages resulting from the failure to receive an order on time. Our responsibility is limited to preparing your order and delivering it. We are not liable for damages that occur in delivery.

Returns and Cancellations
INFINTURE will send your order within *7 to 21 days, which is subject to artwork received time, difficulty of artwork and the order quantity. We will have full refund in case we cannot send out within mutual agree schedule. (*Remark: Delivery/shipping transit time is not included in the period.)

We are happy to refund fully refund fully the product cost if the item is defective due to our error. Please send us an email attaching the image of the defective item, we will judge if it is a normal defect without human affected defect. Returns other than our error is not applicable.

Some items may be out of stock when ordered. We will notify you if they are out of stock; you may either change and/or cancel your order. If you want to change your order, we will help you to cancel the out of stock item, then, you can place a new order.

Return / Refund Process
You can send e-mail to us in the contact us section. Once your order has been placed, we are unable to change the order items, color, size and delivery address. Return / Refund can only be made once authorized by Customer Services.

In order to process your returns / refunds as quickly as possible, please send following information to us for clarifying the defect:
A copy of your order
A copy of your waybill
Reason for return
Photo of packing
Photo of defect item

When sending items for return / refund, the products should be preferably packaged in their original box, and sent by ordinary certified mail to the address we gave you in the return authorization process.

Return Authorization (obtainable from Customer Services)
Products can be returned or refunded if there is a quality problem within 10days after receiving the goods subject to below criteria:
1. Products can be returned / refunded provided that the products are in new, clean condition, however, only once.
2. Products are attached with original tags and packing
3. Products are regular priced items. No return on items during promotion period.
4. Effective order is needed for product return / refund
5. Oversea order (out of HK) cannot be returned, refund will be made for oversea order.
6. Refund will be made for out of stock item.
7. INFINTURE reserves the right for final decision.

Upon receipt and inspection of the product, return item or credit will be processed against the credit card used for the original purchase. Please allow 14 days after receipt for processing your refund. The refund transaction may be updated in the next or the one after next statement.

Contact Us
If you have any questions, comments or concerns about our website or these terms of use, you may contact us at info@iNFINTURE.com.hk

*Infinture co ltd. reserves the right for final decision.